Terms of Service

Terms of Service

Last updated: October 2026

Important Notice

This website is an independent visitor guide. Tour links go to Viator or GetYourGuide, where any booking is made. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. We help you choose a tour, but we do not sell or operate any tour ourselves. Every tour is run by an independent local operator, and the operator’s name appears on each listing.

By following a booking link you leave this site; the booking is made with Viator or GetYourGuide under that platform’s terms and the operator’s.

Bookings & Payment

  • Bookings are processed and fulfilled by the platform you choose (Viator or GetYourGuide) and by the tour operator.
  • By completing a booking, you agree to that platform’s terms and the operator’s policies: Viator Terms of Use, GetYourGuide General Terms and Conditions.
  • Booking confirmations and vouchers are issued by the platform you booked with.

Cancellation & Refund Policy

Cancellation terms are set by the platform and the operator and are shown on each listing before you pay.

To cancel or modify a booking: contact the platform you booked with, using the details in your booking confirmation email.

Prices Shown on This Site

Prices, ratings and review counts on this site are copied from the listings, with the month they were checked next to them. Operators change prices by season and time of day. The price you pay is the one the booking platform shows at checkout.

Tour Operator Responsibility

  • The tour operator (not this website) is solely responsible for:

    • Running the tour safely and as described
    • Its guides, skippers, crews, boats and vehicles
    • Weather and sea decisions, cancellations and changes
    • Passenger safety and insurance
    • Handling complaints or problems during the tour

  • In bad weather, for sea conditions, or for mechanical or safety reasons, the operator may cancel, reschedule or change a tour. Refund or new-date options follow the terms shown on the listing you booked.

Liability & Disclaimer

  • This website is a visitor guide that refers you to Viator and GetYourGuide. We are not liable for:

    • Tour quality, safety, or the accuracy of descriptions
    • Personal injury, loss, or damage during a tour
    • Cancellations, delays, or changes made by operators
    • Disputes between customers and operators

  • Tours involve boats, swimming and snorkelling in open water, marine stingers in season, jet skis and walking on rough tracks. Everyone takes part at their own risk and must follow the crew’s, the guide’s and the lifeguards’ safety instructions.

  • The operator’s own liability terms apply as stated in its booking conditions.

Intellectual Property

Tour titles, descriptions, images and prices come from Viator, GetYourGuide and the tour operators. All trademarks and content belong to their respective owners.

Changes to Terms

We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.

Contact

For booking-related questions, contact Viator or GetYourGuide customer service via your booking confirmation.

For website inquiries: info@magnetic-island-tours.com